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19. What should I do if I cannot sign in to my account?

Check that you are using the correct login details and try the available password recovery option, if provided. If the issue persists, contact Maplores for assistance.

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Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder.

Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.